As members of a major nationwide building services group, Fix It Renovations people throughout New Zealand have always stood behind their workmanship. After all, our good name is everything to us.
"What makes Fix It Renovations different from other renovation providers has always been, among other things, our commitment to delivering results on time and within budget," says Managing Director Russell Poole. "So we decided to put those commitments in writing, adding a Guarantee of Fixed Price and a Guarantee of Completion Date to our existing guarantee."
The Fix It Peace of Mind Ten Point Guarantee provides the kind of protection that we believe should be offered by all building services providers - but unfortunately isn’t.
As an example, Russell says there should be a law requiring all New Zealand building companies to carry public liability insurance for the protection of their customers, but there isn’t.
"So we have always insisted that all our people are insured," he explains, "We also have a requirement that they take on experienced tradespeople, comply with our rigorous service standards and health and safety policy, and put right any defective workmanship and materials. And we’ve put it all in writing for our customers."
Your local Fix It Franchise Owner
makes you all these guarantees to you in writing.
Click here to download a PDF copy of our Peace of Mind guarantee!